I never write reviews on a tradesperson but on this occasion I wanted to give all my great positive feedback on Mark. The repointing on my entire house was in a dreadful state.  I had a few people round to give quotes, but decided to go with Mark as he was the only one that I felt confident with, and seemed to know 100 per cent what he was doing.  Firstly my whole house has been completely transformed.  Mark repointed the entire house in lime mortar.  He was punctual, polite, friendly, extremely tidy, and above all a master at repointing.   As well as this Mark went above and beyond and kept me fully up to date with what he was doing.  Mark is such a great guy, and it was no problem having him work on the house.  I would never have any hesitation in recommending Mark to anyone who needs any repointing. 

Thank you so much Mark!

M Montague

Chelmsford

We are absolutely delighted with the work and the professional way in which it was carried out. Our home has been transformed and neighbours have already commented on how lovely it now looks. Mark kept us up to date throughout, suggested extra 'bits and pieces' - most of which we had to twist his arm to accept payment for! - and worked hard and long to get it perfect. He was even reluctant to stop and have a cup of coffee! It is a joy to see someone  taking such a pride in their work. I would be more than happy to use the company again should the need arise, and I have no hesitation in recommending them unreservedly.

Joe & Sue Stevens

Gloucester Terrace, Thorpe Bay

May, 2019

Hi Mark,

Just wanted to let you know how pleased we are with the repointing work you did on our home earlier this year. It was really challenging because of the Siberian weather we experienced, but we couldn't fault your dedication trying to battle the elements to get it done!  The professionalism you showed and pride in your work was so refreshing to see when there are so many people now who don't offer any customer service any longer.  The job was completed to the highest standards and the house now looks lovely and we no longer have any bees visiting!

We can't thank you enough for what you did and it was an absolute pleasure having you do the work for us. I will always recommend you to anyone that needs your expertise.

So anyone reading this review, don't look anywhere else, you will get the best professional, knowledgeable tradesmen in Mark and all carried out with a smile!

Lesley and Jason Andrews

Wickford, Essex

Dear Mark

I think the brick replacements/repairs look great and make a real difference to how the walls look overall.

The repairs that you did around the back door are really clever. Thank you too for removing the mastic

around the front door. Mum mentioned that you might be able to do something with the rendering on the

side of the house as it's hollow in places so I'll be in touch in the New Year to see when you might be able

to squeeze that in between other jobs.

Many thanks again

Rachel (Witham)

I cannot praise Mark Jones and his company highly enough. He encompasses all those qualities we

sometimes feel have been lost in the modern world; he was hardworking, honest and reliable. He arrived

punctually every day and worked solidly. He was polite, and went out of his way to be helpful. The quality of

his work was superb. My house was built in 1924, the bricks were dirty and smeared with old mortar.

Thanks to Mark they now looks brand new. So many neighbours have commented on how wonderful the

house looks! I am so lucky to have found MA Jones Repointing Limited and delighted to recommend

this company.

D Purkiss

Leigh on Sea 

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Our house faces South and boarders open fields. Over time the pointing had become soft and flakey and when it

rained hard with a southerly wind we had water ingress. We contacted Mark who promptly came and quoted to

repoint the whole back wall. He came on the arranged date, cut out the old pointing, using a dust extractor I was

surprised that there was not as much dust, mess or noise as I had expected. Mark also repaired a crack in the

brickwork colouring the mortar to match the existing brickwork. The wall looks really good and most important we

have had no water in since it has been done. I admit I was not looking forward to this work being carried out, but

Mark was excellent arriving promptly each day leaving everything tidy. I would not hesitate to recommend Mark.

Barbara and Dave Stevens, Tillingham

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Hi Mark

Thank you very much, Mark.

We were very pleased with the repointing of the front wall of our house carried out by yourself 5 years ago and we

had no hesitation in calling upon you again to repoint the remaining walls.

We are delighted with the result and are now very proud of the appearance of our home. Our neighbours have complimented the high standard of your work and everywhere has been left clean and tidy. It has been a pleasure

to have you working here and will be pleased to recommend you.

We wish you every success for the future of your business.

Kind regards

Mike & Margaret Welch

Hi Mark,

Just a quick note to say thank you for the work carried out on our house. Right from the initial contact I felt that our

home would be left in a safe pair of hands. All of the way through the quotation process, creating sample patches on

the house and during the actual project you listened to our requirements and delivered them exactly as required,

keeping us up to date with progress as you went. Daily texts to my wife regarding arrival times and off-site activities

were a nice touch as well and were very much appreciated. Our 1973 house now looks brand new and I would have

no reservations in recommending your services.

I look forward to seeing the project on YouTube!

King Regards

Dan

(Canvey Island)

Hi Mark

Thanks for your work on number nine, it's really returned the house to how it's supposed to

look and we're especially impressed with the repairs to the soldiers above the door as the

colour matching is perfect.

The before and after pictures tell their own story.

Thanks again and best regards.

Martin and Louise, Chelmsford

Mark,

I just wanted to let you know I am really pleased with what you have done, the house looks great, you have really transformed it! I was very lucky to meet you - a skilled craftsmen who takes pride in his work which is very rare these

days. I will recommend you very highly to anyone if you want a reference. You are always welcome to bring people to Bentwood if you want to show them your work. Thanks again for all your hard work - I really appreciate it.

Regards Paul.

Brentwood

Hi Mark.

Fantastic job. Thank you for everything. .... And just to give you the heads up, our neighbour (Graham...)

saw Bek this morning and asked for your number... He also asked how much you charged us so Bektold him!!

Bek did tell him how thorough and professional you are and you were worth every penny.

If I don't see you down our neck of the woods before, hope you and your family have a good Christmas....

Mel & Bek Braintree

Hi Mark,

Thanks for all your hard work in repointing my front wall. You are a very reliable

and friendly builder who I can honestly say I could recommend to anyone wanting any

repointing work done. Your work is of a very high standard and the job you have done

on my wall is truely excellent

Thanks again mate

Irvin

Noak Hill

Hi Mark

Just a little note to say thank you so much for the repointing work

you have done for us. We are really pleased with the result. It's

amazing what a difference it has made to the appearance of the house.

We also wanted to thank you for your promptness and reliability. We

have had quite a bit of work done recently from different trades men

on our house and your customer service has been of the highest

standard. It was very refreshing to work with someone who responds so

promptly to emails and turned up on time when they said they would.

If we hear of anyone who needs re-pointing work done in the future, we

will be highly recommending you.

Best Wishes.

Aimee and Richard Cassidy

Chelmsford